Frequently Asked Questions
I am not sure which doorbell mount I need to order. Is this something that you can help with?
Absolutely! We take a customized approach for each customer and we can guide you through which options may be best for your scenario. Photos are very helpful so we can give the best recommendation as possible. Please contact 833-326-6868 to receive assistance today!
Can the doorbell still be wired with your mounts?
Yes, our products are customized to work with your doorbell as easily as possible. Our mounts include holes in the center to hide the wiring. We have an add-on option if you need longer wires, an extra wire or wire nuts.
Can I request a color change?
Yes. You can request a color change at https://www.doorbellmount.com/
What are the default sizes of your doorbell mounts?
The default sizes are listed below:
Trim- Fixed Mount is 3/4” wide x 2.5” long x 3/8in extension height from bottom of the base
Adjustable Swivel Mounts is 1.8” wide x 3.1” tall x apron 1.5in extension from bottom of the base when straight on 35 degrees
What type of doorbell mounts do you sell?
We currently have doorbell mounts that are compatible with Arlo, Blink, Ecobee, Eufy, Google Nest, Logitech, Lorex, Simplisafe and Wyze. If your doorbell is not listed or do not see what you need for your doorbell, please contact 833-326-6868.
We have adjustable, fixed, fixed angle, and brick extensions that can be customized for any doorbell mount need.
What is your return policy?
I guarantee that the items will fit the doorbell and work as intended. Customers have an option to upload a picture of their doorbell and where it is going to be installed for a free replacement if the item ordered does not fit. If any item does not meet your functional use, aesthetic quality, or fit, the item will gladly be exchanged at our expense. We ask that you please provide a photo showcasing the problem to issue the exchange.
I also accept exchanges if you order the wrong item. I work with everyone who has an issue with installing!
I do not accept returns if people change their minds. Each item is made to order.
Refunds on orders that are not yet processed or that have not started printing will be refunded (a $5 cancellation fee will be kept to cover payment process fees that are not refunded by Shopify or Paypal).
After shipment, we will exchange any item for any reason for the same item, or other item that we sell or can 3D print. Returns will be credited with store credit only.
Do you have Ring Doorbell mounts?
Yes. I have mounts to fit all Ring Doorbells but please note that each version has a separate mount. Please make sure that you are ordered for the correct doorbell. If you do not know which one to order or have any questions, please contact 833-326-6868.
I have a doorbell mount for each version of the following: Ring Original, Ring Generation 2 , Ring 2, Ring 3, 3+ Ring 4, Ring Plus, Ring Elite, Ring Pro, Ring Pro 2, and Ring Wired 2021.
Ring also renamed all there doorbells see post here about the name changes: https://www.doorbellmount.com/
If you have additional questions, please feel free to click "Chat" or text me at 833-326-6868!
Will these doorbell mounts last in various weather conditions?
Yes. Our mounts are made from PETG which is a weather resistant plastic that withstands all climate conditions. We have sold products throughout Canada, New Mexico, and Arizona without having any weather related issues.
How are these doorbell mounts made?
Our doorbell mounts are made through a 3D printing process using PETG material. We design and print our mounts in-house, allowing us to customize solutions tailored to all customer needs!
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